• Testimonials

“Chuck was the technician who came to check on my hot water heater which was not working properly. He was very professional and had no problem answering all of my questions. He was able to acquire the parts without charge to me after calling the mfr. He was on time, courteous, and patient. He completed the repairs and went out of his way not only explaining the work performed, but showing me how to drain the heater to clear sediment as well as answering questions concerning protecting my water pipes. Chuck is a very professional and courteous technician.”  - Carol Grems

“Joel was great! I phoned emergency service at 4 a.m. for very heavy dripping into my condo from a broken hot water tank upstairs. They took care of that, too, but for my part, they stopped the leaking quite quickly. Another good experience w Am'n Mech. Many thanks Joel.” - Barbara Roark

“Chuck, one of your professionals, came to my home on a service call. Outstanding job! He showed up on time. He was polite, patient, and professional. He was very knowledgeable and went the extra mile to ensure my family and I were pleased. Give Chuck a raise today! He's a rare talent and you should do all you can to keep his services.”
  - Tony Mena  of Hampton VA

“Thanks for a job well. Chuck represented your company WELL, I would recommend him and your company to friends and family without reservation. He explained what he was doing, and why. He cleaned up behind himself (really loved that) and got the job done in no time. I could easily see that he has a excellent knowledge base of his job and good work ethic. Very pleased with the work, time it took and efficiency of the staff member. Thanks again for a job well done.” - Trina  Ford  Hampton Roads

“We have had your technicians to our house twice now and both times have been pleasant experiences. Very knowledgeable and up front about prices. They show up when they say they will and fix the problem (s) promptly. I would highly recommend this company to my friends and family.”  - Jennifer Adan  Virginia Beach, VA

“I appreciate their efficiency and excellent customer service from the office reps to their field technicians! It's nice to know that good customer service still exists!!” Stephanie Peterson
“We have had you to our home three times now. Each time the technician knew what the problems were and took care of them. It is a pleasure meeting professionals like these men were. Keep up the good work!” - Bonnie Drury  Virginia Beach, VA

“Great customer service-Thank you!”  - Mark Benjamin  Norfolk, VA

“ The technician was very up front about costs and options. This is exactly what I look for when I need this kind of help.”  - Brenda Winston  Portsmouth, VA

“All of the employees at American Mechanical were professional, polite and hard working. Excellent job for us!!”   - Ann Piland Virginia Beach, VA

“The American Mechanical customer service representatives were professional and gracious in scheduling the appointments and worked with our busy schedule. The service contractor was very kind, professional and prompt. He answered the questions and worked in a timely manner to complete the repairs.” - Ronald Matuka Virginia Beach, VA

“American Mechanical technicians have serviced my property needs for about 5 years. The technicians always seem very knowledgeable. They always fix the problem and they are professional.” - Richard Santora Portsmouth, VA